Moms Sunshine
Privacy Policy
This Privacy Policy explains how Moms Sunshine lawfully collects, uses, discloses, and safeguards personal information obtained through our Services.
By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
1. Scope of Application
This Policy applies to all individuals who interact with Moms Sunshine, including customers, website visitors, distributors, service partners, and individuals communicating with us through any channel.
2. Information We Collect
We collect only such information as is reasonably necessary for legitimate business and legal purposes. The categories of information collected may include:
a) Personal Identification Information
- Name
- Contact details such as phone number, email address, and delivery address
b) Transaction & Service Information
- Order details
- Warranty registrations
- Service requests and customer support interactions
c) Communication Information
- Emails, messages, feedback, and call records shared with our support teams
d) Technical & Usage Information
- IP address, browser type, device identifiers, and basic analytics data collected via cookies or similar technologies
3. Payment Information Disclaimer
4. Purpose of Data Processing
The information collected by us is processed strictly for the following purposes:
- To fulfil orders and provide products and services
- For promotional and marketing communications, where permitted
- For improving our products, services, and customer experience
- For sharing updates regarding products, services, offers, or policy changes
- To communicate important service-related information
- For internal training, quality assurance, and operational review
- To comply with legal, regulatory, and contractual obligations
5. Legal Basis for Processing
We process personal data on one or more of the following lawful grounds:
6. Data Sharing & Disclosure
Personal information may be shared strictly on a need-to-know basis with:
- Authorized service providers (logistics, IT support, analytics, customer service)
- Payment gateway partners (transaction confirmation only)
- Regulatory authorities or law enforcement agencies where required by law
7. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Policy or as required under applicable law. Once the retention period expires, data is securely deleted or anonymized.
8. Data Security Measures
We implement reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, loss, misuse, or disclosure.
9. Your Rights & Choices
Subject to applicable law, you have the right to:
- Access and review your personal information
- Request correction of inaccurate or incomplete data
- Withdraw consent for data processing
- Request deletion of data, subject to legal obligations
Withdrawal of Consent
You may withdraw your consent at any time by writing to support@momssunshine.in. Please note that withdrawal of consent may limit our ability to provide certain products or services, and such requests will be processed in accordance with applicable laws.
10. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience and analyze site performance. You may control cookie preferences through your browser settings. Disabling cookies may affect certain website functionalities.
11. Policy Updates
Moms Sunshine reserves the right to amend or update this Privacy Policy at any time to reflect changes in business practices, legal requirements, or technological advancements. Updated versions will be published on our official platforms.
12. Contact Information
For questions, concerns, or privacy-related requests, please contact:
13. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under this Policy shall be subject to the exclusive jurisdiction of Indian courts.